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Draft a complaint or formal letter

What for: quickly put together a correct draft of a complaint, application or business letter from a few inputs you provide.

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Структура: шапка → суть → требование → срок → приложения

Updated: 02.07.2026

$ This is a draft to save you time, NOT legal advice. In contentious cases, che…
Draft a complaint or formal letter

When to use it

When you need to write a complaint, an application or a business letter and the blank page has you stuck. The role is business secretary. Result: a ready draft with the right structure and a neutral tone, with placeholders for your details. NOT legal advice.

The prompt (copy and paste)

This is a draft to save you time, NOT legal advice. In contentious cases, check with a lawyer.

You are a business secretary. Draft a document from the inputs below.
TYPE: <complaint / application / business letter / request>.
FROM: <…>. TO: <…>. THE SITUATION: "<PASTE FACTS AND DATES>". WHAT I WANT: <…>.

Produce: a correct business structure (header → the situation with facts/dates → a clear demand → response deadline → attachments), a neutral, polite tone, no threats or emotion.
Leave anything that needs my data (details, numbers, amounts) as "<…>". At the end, list what to check before sending.

Filled-in example

Type: complaint. From: me (the buyer). To: an online store. Situation: "bought headphones on 10.05, they arrived faulty, the store refuses to take them back". What I want: a refund.

What the AI should return: a header with "

", a body — "On 10.05.2026 I purchased <item name, order #>, and found a defect <…>", a reference to the right to return faulty goods, a clear demand to refund within 10 days, a list of attachments (receipt, correspondence), a neutral tone. At the end — "check: order #, date, amount, attach your evidence".

Variations

  • Escalate by tone. "Give me a soft version and a harder one, in case the first gets ignored."
  • Reply to a complaint. "Draft a proper reply to the complaint below, defending my position."
  • Official request. An application to a government body or bank — with the statutory response deadlines cited.

Pro tips

  • The AI gives you structure and tone, but it doesn't guarantee that references to the law are correct — when money is on the line, have a lawyer check how the demands are worded.
  • "No threats or emotion" is in the prompt for a reason: emotional complaints are legally weaker and work worse. Keep the register businesslike.
  • Don't paste real passport or bank details into a public AI — leave the "<…>" placeholders and fill them in later in your own editor.

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